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Return & Exchange Policy

We appreciate the trust and faith you endowed on us. Thank you for shopping with us! If you are not satisfied with the product that you have purchased, please email us your concern immediately on  info@mominlibas.com or call us at +91 9999757840 We would be happy to help you in resolving your concern or assist you in initiating the exchange or return, subject to the following terms-

  1. Within 30 days of the purchase, the un-tampered merchandise may be exchanged or returned.
  2. In case of exchange, you will be provided with the replacement of the item subjected to the availability of that item in stock and other conditions mentioned below.
  3. In case of return, we will initiate the refund for the item.The amount of refund may vary depending upon the condition of the item received, customization cost andany restocking feeas applicable.
  4. All the exchanged/ returned merchandise must be in original condition with all the tags attached, unworn and unwashed.
  5. Handling and Shipping costs are non-refundable.
  6. There is a flat $9.99 rate shipping charge for all exchanges.
  7. All the returned merchandise is processed at our Noida office, India.
  8. Make sure you return your merchandise through a courier that offers tracking service.MOMINLIBAS.COM will not responsible for any items lost while returning.
  9. The shipping charges while returning the item to MOMINLIBAS.COM  has to be paid by the customers. The return shipping charges will not be refunded by MOMINLIBAS.COM.
  10. While you return any discounted or sale product, you do not get any refunds.
  11. You should proceed carefully either for a return or exchange because once you make a selection, it cannot be changed.
  12. The $150.00 Free Standard Shipping will be null and void if you decide to return and/or exchange and your purchase total falls below the free standard shipping limit.
  13. Your refund will include only the cost of the item excluding any applicable sales tax, the cost of the length and size customizations for 3XL and above and any restocking fee as applicable.
  14. It usually takes 1-3 days to start the refund process or place the exchange order, once we have received the package.
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